Frequently asked questions
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1. Who can benefit from my services?
My services are aimed at solo coaches and overworked freelancers who want to save time, free themselves from administrative tasks and improve their customer relations.
2. What administrative tasks can I delegate?
I take charge of managing your invoices, payments, customer reminders, administrative files and other time-consuming tasks involved in running your business. In addition, I help you with your customer relations, but asynchronously.
3. Can I call on you occasionally or only for the long term?
The choice is yours: some customers come to me for a one-off assignment, others prefer regular follow-up. My solutions are flexible and tailored to your needs.
4. Do you work with all self-employed trades (craftsmen, consultants, self-employed professionals)?
No, my main focus is on overworked solo coaches, but I remain open to other freelance profiles as required.
5. Do you offer evening or weekend support?
Yes, I know that a lot of freelancers work during the day. That’s why I’m available mainly in the evenings and on Saturday mornings to accompany them.
6. What happens once I decide to delegate my administrative tasks?
Together, we define your needs, and then set up a simple, transparent organization to relieve you efficiently on a day-to-day basis.
7. What are the advantages of outsourcing administrative management when you're self-employed?
You save time, reduce paper-related stress and can concentrate on what really matters: your customers and your business.
8. Can I entrust only my invoices or customer reminders?
Of course you can. You can delegate all or part of your administrative tasks. Many customers often start with a single assignment before expanding.
9. What are your rates for administrative assistance for the self-employed?
As each coaching session is tailor-made, the rates are adapted to your actual situation. To get a clear idea, take a look at my rates page: https://novyservices.be/tarifs-gestion-administrative-independants/; or contact me directly for a free, no-obligation 20-minute chat.